Barberan Service Desk
This new platform aims to be the communication hub between Barberán’s customers and its technicians.
With this platform it is possible for Barberán to centralize all the customer’s needs and solve them as fast as possible.
The platform can be used for all types of communications:
- Ask for spare parts. If at any moment of the Barberán’s machine lifetime, there is a need to substitute a part of the machine or there is a need to restock consumables, the after sales service can be contacted and they will send the offer.
- Request support: If during production the operators of the line face any difficulty or there are any questions about how to use a Barberán’s machine, the technicians and specialists, can be reached using the Service Desk. They will try to answer and or solve the issue as fast as possible.
- Solicit any other after-sale service. Through this platform it is also possible to solicit more any other after sale service, be it to buy a maintenance pack or schedule a maintenance visit.
If you are don’t have access yet, please follow this link to request registration.
If you are already registered follow this link to access our service desk
Discover our Maintenance Contracts
The service package that best suits your needs: prevention tasks, software maintenance, remote assistance & factory visits.