Remote Support Packs

CUSTOMER’s INFO

Take advantage of remote support packs to contact the right Barberán person as quickly as possible.

When an unexpected problem arises or we have a question about how to proceed, we need the help of the best expert immediately.

Support includes technical inquiries, problem diagnosis, software reconfigurations, training, or troubleshooting. All this through remote control programs, phone calls or video calls… etc.

The service is contracted by packages of 25, 50 or 100 hours or unlimited annual that are consumed on demand.

Benefits:

Priority access to an expert
Less administrative time cost

You don’t have this service yet? Contact us to get one of these packs

Name	Provider	Purpose	Expiration
Technical cookies	Barberan	those that allow browsing through the website and the use of the different options or services therein, such as, for example: controlling traffic and data communication or controlling fraud linked to the security of the service. These types of cookies do not require consent to be installed.	100 days
Personalisation cookies	Barberan	those that allow information about the preferences expressed by the user to be remembered, such as, for example, the language or the number of results to be shown when a search is carried out. When it is the user who chooses these features, cookies do not require consent to be installed.	100 days
Behavioural advertising cookies	Barberan	those that store information on the behaviour of users obtained through the continuous observation of their browsing habits, which allows a specific profile to be developed in order to display ads accordingly.	100 days
Social network plugins	Barberan	Facebook, Twitter, YouTube or Instagram icons allow direct access to these platforms from the website, making it easier for the user to view and share content. For this purpose, the owners of the social networks and the website owner collect certain device and browser data.	100 days